Launch the Play Store on your device and search the Store for the GlobalProtect app. When you are finished with your VPN session, open the app and disconnect by tapping the shield icon. Enter your Boise State username and password and tap Sign in. Choose Allow and enter your PIN for the device. You will be prompted to allow GlobalProtect to add VPN configurations. Enter the portal address: and tap Connect. The first time you run the app you may see a pop-up asking you choose your Notifications preferences. Select Get to download and install the app. Launch the App Store on your device and search the Store for the GlobalProtect app. Failure to do so will result in GlobalProtect not functioning correctly. On macOS Mojave or newer, the first time you connect to VPN, you will receive a prompt to allow GlobalProtect to Filter Network Content. Use the Tab key followed by the Spacebar to execute the sign in request. Note: If you are only using a keyboard for navigation, the Enter key will not work. Launch the GlobalProtect software: Finder > Applications > Palo Alto Networks > GlobalProtect. 
Click Allow next to “System software from application ‘GlobalProtect’ was blocked from loading.”. If you are using macOS Mojave and newer, the system extension will be blocked. Click Install and enter your Mac username and password when prompted. Select both GlobalProtect and GlobalProtect System extensions and click Continue. Click Continue to accept default options until you get to the Installation Type screen. Learn how to configure and use Remote Desktop You may use VPN in conjunction with Microsoft Remote Desktop to connect remotely to a Windows desktop or laptop computer. Use of the system constitutes consent to monitoring for compliance with local, state, and federal laws, and university policies. Use of Boise State University computing resources must be consistent with Boise State’s educational goals, as well as comply with local, state, and federal laws, and university policies. Please read the terms of use and close the window. 
As VPN is connecting, the following window will appear.For information about enrolling and using Duo, visit the Multi-factor Authentication page.
Complete the request for Duo multi-factor authentication.When the sign in window appears, enter your Boise State username and password and click Sign in.(This step is only required the first time you connect.) Launch the GlobalProtect software: Start > All Programs > Palo Alto Networks > GlobalProtect.Connect to the Internet via WiFi or cable like you always do.(If you are unable to install the software, please contact the Help Desk for assistance.) Select Next through each screen to accept the default options. All active University faculty, staff, and student employees have access to Boise State’s VPN service.
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